FREQUENTLY ASKED QUESTIONS


We accept the following payment methods:   
Paypal,Credit Cards: Visa Card, MasterCard, and American Express, Western Union.
Check this link, get more information about Usofthair payment  : 
https://usofthair.com/pages/payment-shipment


We ship worldwide via DHL, Federal, UPS, free of charge.
We accept the following payment methods:
Paypal, Credit Cards: Visa Card, MasterCard, and American Express, Western Union.

Custom duties depends on your country custom policy,we usually put low value on the invoice to avoid the potential tax.you can also tell us the value you want to declare when you place order.

Check this link, enter your order number: 
https://usofthair.com/pages/tracking-order

Check this link, get more information about Usofthair return policy : 

https://usofthair.com/pages/return-policy

Check this link, get more information about Usofthair coupon:
https://usofthair.com/pages/usofthair-promo-code-sale-discount

The refund caused by order cancellation, refund agreement or mediation will be process instantly from unice account. However, it may take 2-3 business days for it to display on your credit card statement.

Payment failure could mean the following: 1)incorrect cvv security code 2)insufficient fund on card 3)exceeding cc limits (if you have payment problems,such as can’t pay successfully,

the card is not acceptable,order was closed because of security reasons and so on,pls contact our customer service at the first time,they will try their best to solve your problems.)


We definitely will deliver your order in time under normal circumstances.

While, shipping delays may occur due to holidays, natural disasters, or carrier delays.

Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.



Check this link, get more information about Usofthair HAIR MEASUREMENT & CARE:
https://usofthair.com/pages/hair-knowledge-care

Check this link, get about More detailed FAQs:https://usofthair.com/pages/more-detailed-faqs

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